Red Lion Network

Website and web app maintenance

Launch day is the start, not the finish.

We manage your website or web app so you never have to think about it. And when you do, we're your dedicated team, ready to handle whatever you need. Based in Bradenton, serving the Sarasota–Bradenton area and clients nationwide.

Handling the to-do list, so you don't have to
  • Security patches applied
  • Site monitored for issues
  • Backups checked
  • Pricing page updated
  • Broken contact form fixed
  • New hires trained
  • New search feature built

What we manage

Support is not only fixing what breaks. Most of it is the steady work that keeps a site or app useful as your business changes. Every plan is customized for exactly what you need.

  • Security patches

    Frameworks, libraries, and server software kept current, so a known flaw in something you depend on does not sit open for months waiting to be found.

  • Content updates

    New pages, staff changes, pricing, photos, seasonal swaps. Send it over in whatever form you have it and we will get it live.

  • Backups

    Regular backups of your whole site or app, so a bad day is an inconvenience instead of starting over.

  • Passive monitoring

    Your site is watched around the clock with nothing for you to do. We hear about it when it goes down or a contact form quietly stops sending, usually before a customer does.

  • Bug support

    Something stops working, a form stops sending, a page breaks on one browser. You tell us what you saw, we find the cause and fix it properly.

  • New features

    The next thing your business needs, built by the team that already knows your app. Small additions go out as they are ready, larger ones we scope first.

  • Staff training

    Walkthroughs for new hires, refreshers for your team, and short written or recorded guides for the parts people always forget. Live sessions by video, recorded if you want them.

  • Third-party changes

    Payment providers, CRMs, and shipping services change their systems without asking. We keep your connections working when they do.

A plan built around you, then put on auto-pilot

  1. 1

    We look at what you have

    We go through the site or app, the hosting, and the accounts, and work out what genuinely needs attention and how often. Even when we built it, this is where the plan starts.

  2. 2

    We build your plan around it

    Not a tier off a menu. A plan assembled from what your business actually needs, whether that is quarterly patching and the occasional content change, or steady feature work and someone on call.

  3. 3

    We put it on auto-pilot

    The recurring parts happen on schedule without you asking: patches, updates, checks, and the small things that only become expensive when they are ignored. You stop keeping a list.

  4. 4

    We are there at the level you need

    For everything you cannot plan for, you have a team that already knows your app. We agree up front how quickly we respond to what, and the plan changes as your business does.

Questions we get asked

No. We take on sites and apps built by other people all the time. We start by reviewing what is there and telling you plainly what we find, then get to work.

Security patches, backups, passive monitoring, content updates, bug fixes, small feature work, staff training, and keeping third-party connections working. Every plan is customized for exactly what you need, and it can change as your business does.

Yes. For a business website, that means updates, backups, content changes, and passive monitoring, with a short monthly check-in on what we did. You send changes by email, phone, or a quick video, and we handle the rest.

Fast enough to surprise you. After that it depends on how urgent it is. Something down or costing you money gets picked up right away, day or night. A content change or a small tweak goes into the normal flow of work, and you always know which one yours is.

Yes. We can manage the site and the server it runs on together, which is usually simpler when something goes wrong, or work alongside a host you already have.

Happily. For the things you should not have to call anyone about, like content and everyday admin, we train your team and leave short guides behind. We would rather you be self-sufficient on the simple parts.

Usually, yes. Aging custom PHP, older Laravel, jQuery, and Vue 2 are a regular part of our work. We keep them secure and running, and only talk about modernizing when you are ready.

No. Arrangements run month to month, and you can change or stop them. We would rather keep the work because it is worth keeping.

That is fine and fairly common. Some clients send something over every week, others twice a year. We scope and price it around how much you actually need.

Yes. That is one of the most common ways clients come to us. We recover the code, hosting, and accounts, work out how it was built, and take it from there.

Stop worrying about it.

Free 15-minute call. Tell us what you have running.